COVID-19 Information

Post 2/11/2021

Health Department Expands Phase 1a and Phase 1b Vaccine Opportunities

 The Lake County Health Department is announcing that beginning the week of February 15, 2021, COVID-19 vaccination appointments at the Lake County Fairgrounds will begin being offered to seniors ages 65 and older who are registered in the AllVax system. Vaccinations of healthcare workers and others eligible in Phase 1a are also continuing at the site and through partnering vaccine providers across the county.

People who are registered in AllVax will be notified by email when it is their turn to schedule an appointment. Registrants who do not have email accounts will be notified via phone. Please do not call the Health Department to schedule an appointment.

“We look forward to providing vaccines to our senior population beginning next week at the Lake County Fairgrounds,” said Mark Pfister, Executive Director at the Lake County Health Department. “We want our residents to know that our vaccination efforts extend far beyond Health Department clinics—our partners have been vaccinating seniors since Phase 1b started. We continue working through the growing list of Phase 1a healthcare workers and those eligible in Phase 1b, and these phases will continue to overlap. We now have hospitals, healthcare providers, pharmacies, manufacturing employers, and schools working together to get as many people vaccinated as quickly as possible across the county.”

Phase 1a vaccinations began in Lake County in mid-December, when the Health Department began receiving limited supply of COVID-19 vaccine. Phase 1b vaccinations began at partner sites on January 25, 2021.

Many community Points of Dispensing (PODs) are planned to open in the coming weeks. For example, North Chicago and Waukegan seniors age 65 and older can now sign up for a vaccine appointment at a clinic co-sponsored by AbbVie and the City of North Chicago and hosted at Greenbelt Cultural Center beginning February 15. Details about these sites, including who is eligible and how to sign up for appointments, will be updated regularly at, included in the Health Department’s weekly COVID-19 email newsletter, and shared through the Health Department’s vast network of community partners.

“We estimate that at least 200,000 Lake County residents are eligible to receive their vaccine in Phase 1b, and when our vaccine supply improves and enough vaccinators are in place, it will still take us several weeks to months to get everyone in that group vaccinated,” said Pfister. “If you are currently eligible and are frustrated that you can’t get an appointment, please understand that you are not forgotten, but part of a very large group that became eligible before vaccines were widely available. A majority of our eligible residents do not yet have the ability to schedule an appointment, and we continue working tirelessly to ensure that everyone who wants to get vaccinated will be able to do so in time.”

Anyone who lives or works in Lake County, Illinois is encouraged to register in the AllVax Portal at Registration is free, easy, and secure. People who do not have access to a computer or smartphone to register in the AllVax system may call (847) 377-8130 or email for assistance.

The AllVax system does not email everyone who is eligible at the same time. It will notify you when all three of these things occur:

  1. You are eligible in the current phase of vaccinations;
  2. The Health Department has received a shipment of vaccine; AND
  3. Vaccination appointments are currently available.

A new option was recently added to AllVax allowing residents to opt-in and consent to allow the Health Department to securely share their registration information with local vaccination partners. This option gives registrants more access to partnering community vaccination sites that open as vaccine supply increases.

The State of Illinois Vaccine Locator website provides a directory of locations offering COVID-19 vaccines, including dozens of pharmacies in Lake County. At this time, all sites are providing vaccinations by appointment only. Residents are encouraged to check with their own healthcare provider and register with additional vaccine providers who may have appointments available. Please be advised that all vaccine providers have very limited appointment availability due to limited vaccine supply.

The Lake County Health Department’s goal is to vaccinate 80% of the population to achieve herd immunity, amounting to approximately 560,000 residents. At two doses per person, this will require 1.12 million doses of vaccine. As of February 10, the Lake County Health Department has received a total of 54,350 doses of the COVID-19 vaccine, which is enough to vaccinate less than 4% of Lake County’s population. According to the Illinois Department of Public Health, 60,045 doses of the vaccine have been administered to Lake County residents so far.

For answers to frequently answered questions about COVID-19 vaccination, please visit the AllVax FAQ page.

Post 2/5/2021

North Suburban Region 9, which includes Lake and McHenry Counties, has met the criteria set by the Illinois Department of Public Health (IDPH) to move from Tier 1 mitigations to Phase 4 under the State’s Restore Illinois Plan.

“We’re excited to see the transmission of the virus declining to allow for additional loosening of restrictions,” said Melissa Adamson, Public Health Administrator for the McHenry County Department of Health. “The way forward, to Phase 5, will continue to demand that we practice the universal precautions to minimize the circulation of the virus. This includes staying home if you feel ill or were in contact with someone who is known to have the virus. Someone who gets the virus might be asymptomatic, but that individual is still able to pass the virus along to someone who might not be as fortunate.”

As of January 31, Region 9’s COVID-19 testing positivity rate is 6.2% calculated on a 7-day rolling average. The region’s testing positivity rate has been below 6.5% for three consecutive days, staffed intensive care unit (ICU) bed availability has risen to above 30%, and decreases in COVID-19 patients in the hospital have been reported in 10 of the past 10 days.

Phase 4 Guidelines now in effect for Region 9 include the following:

Bars and Restaurants

  • Indoor dining and drinking now permitted for parties of up to 10 people.
  • Seated areas should be arranged so that tables allow for 6 feet between parties; impermeable barriers may be installed between booths which are less than 6 feet apart.

Retail and Service Counters

  • Capacity limit of no more than 50% occupancy.

Personal Care

  • Capacity limit of no more than 50% occupancy.

Indoor/Outdoor Recreation

  • Reopening select indoor recreation facilities (e.g., bowling alleys, skating rinks); indoor playgrounds and trampoline parks should remain closed.
  • Indoor recreation to operate at lesser of 50 customers or 50% of facility capacity.


  • Capacity limit of no more than 25% occupancy.
  • Guided tours should be limited to 50 or fewer people per group.

Meetings and Social Events

  • Limit to the lesser of 50 people or 50% of room capacity.
  • Multiple groups may meet in the same facility if they are socially distanced and in separate rooms.

Complete Phase 4 guidelines can be found on the Illinois Department of Commerce and Economic Opportunity website.

“The COVID-19 vaccine is an important tool to help us end the pandemic, but demand for the vaccine vastly outpaces our supply, and we urge people to be patient,” said Mark Pfister, Executive Director of the Lake County Health Department. “While you wait for your turn to get the vaccine, remember that we still have the power through simple everyday actions to prevent the spread of this virus. Continue to follow the 3 Ws: Wear a mask, wash your hands, and watch your distance. If you are exposed to COVID-19, follow public health guidance to quarantine yourself and protect others. When these preventative measures are taken, the risks of COVID-19 spreading are greatly reduced.”

IDPH will continue to track the metrics in Region 9 to determine if additional mitigations are required. Information about mitigation and resurgence metrics can be found on the IDPH website at Metrics are updated daily, including testing positivity rates, ICU capacity, and COVID-19 hospitalizations.

 Additional Information

Everyone should continue to follow the 3 Ws to slow the spread of COVID-19:

  • Wear a mask
  • Wash your hands
  • Watch your distance

For trusted information on the COVID-19 pandemic from reputable state and federal sources, visit the State of Illinois, Illinois Department of Public Health, and Centers for Disease Control and Prevention (CDC) websites.

Post 10/28/2020

North Suburban Region 9 to Enter Mitigation for COVID-19


Today, Governor Pritzker and the Illinois Department of Public Health (IDPH) announced that COVID-19 resurgence mitigations will be implemented in the North Suburban Region 9, which includes Lake and McHenry Counties, beginning 12:01 a.m. on Saturday, October 31, 2020. 

As of October 25, the region’s COVID-19 testing positivity rate is 8.4%. Region 9 has seen a 7-day rolling average test positivity rate of 8 percent or above for three consecutive days, which exceed the thresholds set for establishing mitigation measures under the state’s Restore Illinois Resurgence Plan.

Mitigation measures are strategies, such as restrictions on certain activities, put in place to slow the spread of COVID-19. Region 9 restrictions will remain in effect until the region’s positivity rate averages less than or equal to 6.5% over a 3-day period.

Mitigation measures taking effect October 31 in Region 9 include: 


  • No indoor service 
  • All outside bar service closes at 11:00 p.m. 
  • All bar patrons should be seated at tables outside 
  • No ordering, seating, or congregating at bar (bar stools should be removed)  
  • Tables should be 6 feet apart  
  • No standing or congregating indoors or outdoors while waiting for a table or exiting 
  • No dancing or standing indoors 
  • Reservations required for each party 
  • No seating of multiple parties at one table 


  • No indoor dining or bar service 
  • All outdoor dining closes at 11:00 p.m. 
  • Outside dining tables should be 6 feet apart 
  • No standing or congregating indoors or outdoors while waiting for a table or exiting 
  • Reservations required for each party  
  • No seating of multiple parties at one table 

Meetings, Social Events, Gatherings 

  • Limit to lesser of 25 guests or 25 percent of overall room capacity 
  • No party buses 
  • Gaming and Casinos close at 11:00 p.m., are limited to 25 percent capacity, and follow mitigations for bars and restaurants, if applicable 

These mitigations do not apply to schools or polling places. Residents are encouraged to limit their exposure by voting early, wearing masks, using hand sanitizer, and watching their distance from others while voting.

“The rate of new infections is surging in our region—a steeper curve than we saw in the spring,” said Mark Pfister, Executive Director of the Lake County Health Department. “We successfully flattened the curve then, and we can do it again. Our success depends on all businesses and residents doing their part, participating with contact tracing if you are called, and being extremely cautious to eliminate chances for this virus to spread. Please do not let your guard down in social settings, even around close friends and family who don’t live in your home.”

IDPH will continue to track the positivity rate in Region 9 in the coming days to determine if mitigations can be relaxed, if additional mitigations are required, or if current mitigations should remain in place.

“We will continue to monitor the spread of COVID-19 and keep the region informed about community transmission,” said Melissa Adamson, Public Health Administrator for the McHenry County Department of Health.  “If we work together, we could avoid further mitigations and potentially see a return to Phase 4 restrictions in the next two weeks. But that’s a goal that can only be achieved by following those preventative measures we’ve stressed for the past several months and working with your local health department to complete their case investigations.”

Additional Information

Everyone should continue to follow the 3 Ws to slow the spread of COVID-19:

  • Wear a mask
  • Wash your hands
  • Watch your distance

To view the North Suburban Region metrics on the Illinois Department of Public Health website, visit and select Region 9. Metrics are updated daily, including testing positivity rates, hospital admissions, and hospital capacity.

For trusted information on the COVID-19 pandemic from reputable state and federal sources, visit the State of Illinois, Illinois Department of Public Health, and Centers for Disease Control and Prevention (CDC) websites.

Post 5/29/2020

Village of Deer Park Executive Order 2020-02 was signed by President Sands related to providing additional outdoor space and expanding liquor licenses to assist bars and restaurants. 

Executive Order 2020-02 (PDF)

Post 4/21/2020

Mesothelioma cancer patients, and patients with thoracic malignancies, are at an especially high risk of contracting the novel coronavirus. Most of these patients are our senior citizens, who are also at high risk of developing complications from the virus.

Please take a look at the mesothelioma resource, and the latest article on what mesothelioma patients should know during this pandemic:

Post 4/3/2020

The Small Business Association has many resources, programs and loans available for small business owners during the COVID-19 pandemic.

Small Business Association COVID-19 Website

Post 4/3/2020

Illinois Department of Public Health COVID-19 Guidance for Grocery Shopping and protecting yourself and others.

Grocery Shopping Guidelines

Post 4/1/2020

In an effort to keep residents up to date we are posting these guidelines and website links we received from the White House that may be helpful and informative.  

· Coronavirus Guidelines for America:

On Monday, March 16, the White House Coronavirus Task Force issued guidelines to help protect Americans during the global coronavirus outbreak. To keep the momentum going in #StoppingTheSpread and #BendingtheCurve, on Tuesday, March 31, the White House Coronavirus Task Force issued revised guidelines through Thursday, April 30 (an additional 30 days). Even if you are young and otherwise healthy, you are at risk, and your activities can increase the risk of contracting the Coronavirus for others. Everyone can do their part. The recommendations are simple to follow but will have a resounding impact on public health.

· Up-To-Date Information

The most up-to-date, verified information and guidance can be found via the Centers for Disease Control and Prevention Coronavirus Disease 2019 website – The Coronavirus Task Force holds frequent briefings, which can be viewed live here.

· COVID-19 Response and Recovery Primer

Response and recovery efforts are locally executed, state managed, and federally supported. It is important that requests for assistance, including for critical supplies, get routed through the proper channels as soon as possible. Learn more about the response and recovery process via this important resource – Coronavirus (COVID-19) Pandemic: Response and Recovery Through Federal-State-Local-Tribal Partnership. FEMA’s public assistance guidance for COVID-19 response efforts can be found here. Guidance for Tribal Governments can be found here.

· Critical Infrastructure Workforce Guidelines:

 On March 16th, the Department of Homeland Security (DHS) issued updated critical infrastructure guidance in response to the COVID-19 emergency. DHS issues revised guidance on March 28th (See Memorandum on Identification of Essential Critical Infrastructure Workers During COVID-19 Response). The guidance, and accompanying list, is intended to help State, local, tribal and territorial officials as they work to protect their communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security. The list is advisory in nature and is not a federal directive or standard.

·  Fact vs. Myth

Rumors can easily circulate within communities during a crisis. FEMA setup a website to help the public distinguish between rumors and facts regarding the response to the coronavirus pandemic.

· Fraud & Scam Protection

The Department of Justice is remaining vigilant in detecting, investigating, and prosecuting wrongdoing related to the crisis. Find out how you can protect yourself and helpful resources on DOJ’s Coronavirus Fraud Prevention website. The Federal Trade Commission has also established a website with helpful information to help consumers avoid coronavirus-related scams.

· Social Media Resources

Download the Apple COVID-19 Screening Tool. Follow the White House on Twitter and Facebook. Also follow HHS (Twitter/Facebook) and CDC (Twitter/Facebook) You can also find informational videos from Coronavirus Task Force members on mitigation, social distancing, etc. on the White House’s YouTube page.

· Mental Health Resources

Natural disasters – including such pandemics as the coronavirus outbreak – can be overwhelming and also can seriously affect emotional health. The Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline – 1-800-985-5990 (or text TalkWithUs to 66746) – provides 24/7, 365-day-a-year crisis counseling and support to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic. Learn more about the Disaster Distress Helpline here.

· Administration Actions and Federal Agency Resources is cataloging all U.S. government activities related to coronavirus. From actions on health and safety to travel, immigration, and transportation to education, find pertinent actions here. Each Federal Agency has also established a dedicated coronavirus website, where you can find important information and guidance. They include: Health and Human Services (HHS), Centers of Medicare and Medicaid (CMS), Food and Drug Administration (FDA), Department of Education (DoED), Department of Agriculture (USDA), Small Business Administration (SBA), Department of Labor (DOL), Department of Homeland Security (DHS), Department of State (DOS), Department of Veterans Affairs (VA), Environmental Protection Agency (EPA), Department of Energy (DOE), Department of Commerce (DOC), Department of Justice (DOJ), Department of Housing and Urban Development (HUD), Department of the Treasury (USDT), Office of the Director of National Intelligence (ODNI), and U.S. Election Assistance Commission (EAC).

Post 3/30/2020

Illinois Department of Financial and Professional Regulation Announces Help for Consumers Struggling to Make Payments on their Debts Due to the COVID-19 Crisis and Guidance for its Regulated Financial Sectors

The Illinois Department of Financial and Professional Regulation today announced a series of actions to ensure the protection of Illinoisans in many areas of consumer borrowing, servicing, and collections. The Department also provided Guidance to its regulated entities, state banks, credit unions, installment lenders, payday lenders, title loan lenders, sales finance lenders including auto loans, currency exchanges, student loan servicers, mortgage servicers, and collection agencies concerning their lending, servicing, and collection during the COVID-19 pandemic.

IDFPR guidance for state banks and credit unions and help for their consumers

The Illinois Department of Financial and Professional Regulation (IDFPR), Division of Banking and Division of Financial Institutions strongly urges banks and credit unions to respond to borrowers affected by the current economic environment, such as small businesses, hourly workers, and independent contractors.

Although IDFPR is aware that many state banks and credit unions are already providing modifications, forbearances, and new loans to consumers and businesses, IDFPR is encouraging all banks and credit unions to consider taking the following actions:

• Offering payment accommodations (such as allowing borrowers to defer payments at no cost or extending the payment due dates)
• Providing new loans on favorable terms to businesses and consumers
• Waiving certain fees (such as those for ATM usage, overdrafting, and late payments on credits cards and other loans)
• Increasing ATM daily cash withdrawal limits
• Easing restrictions on cashing out-of-state and non-customer checks
• Increasing credit card limits for creditworthy borrowers
• Alerting customers to the heightened risk of scams and price gouging during the COVID-19 disruptions
• Reminding customers to contact their financial institutions before entering into unsolicited financial assistance programs
• Ensuring that consumers and small businesses don’t experience a disruption of service if financial institutions close their offices

Additionally, banks and credit unions should contact customers via app announcements, text, email, or otherwise to explain the above-listed assistance being offered to customers. Guidance to Illinois-licensed depository institutions regarding support for borrowers impacted by COVID-19 may be viewed here

The Department supports banks and credit unions using their capital and liquidity buffers to lend and undertake other supportive actions in a safe and sound manner. For more information, institutions can refer to the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus, FDIC Financial Institution Letter FIL-20-2020, and NCUA Letter to Credit Unions 20-CU-02 as applicable. There is also an FAQ for credit unions intended to consolidate answers to common questions DFI has received from credit unions during the COVID-19 pandemic.

The Department recognizes such efforts serve the long-term interest of Illinois communities and banks and credit unions when conducted with appropriate management oversight and that they are consistent with safe and sound practices and applicable laws, including consumer protection laws. Prudent efforts to help consumers and businesses will not be subject to examiner criticism.

What consumers should know if they have outstanding loans or want to borrow from payday, installment, title, or sales finance lenders including auto loans and IDFPR guidance for the industry

1. IDFPR encourages its lenders to work with borrowers during the COVID-19 pandemic to offer forbearance on payments without interest and late fees and refrain from negative credit reporting by using the specially-created disaster code.
2. If a lender closes its doors for health reasons, the lender will provide notice soon thereafter to IDFPR and provide reasonable ways to ensure borrowers can make payments to avoid delinquency.
3. Consumers who are experiencing financial difficulties during the COVID-19 pandemic and are seeking loan assistance should look for the most affordable loan options by considering the advertised APR and other loan costs.
4. For questions or complaints about licensed consumer lenders, go to

Help for renters and homeowners struggling with payments during COVID-19 pandemic and IDFPR guidance for mortgage servicers

If you are struggling to make rent or mortgage payments, here is some important information you should know:

Actions that have been taken:

1. Governor Pritzker issued an Executive Order on March 20, 2020 pausing all evictions from homes and rental units.
2. IDFPR is urging all mortgage servicers to defer mortgage payments for 90 days for those who are suffering hardship as a result of the COVID-19 pandemic.
3. Actions have been taken with regard to certain mortgages:

 Single Family Home Loans Financed by Fannie Mae and Freddie Mac:

Foreclosure sales and evictions have been suspended for these loans. The following measures may be available:

• Forbearance or reduction of mortgage payments for up to 12 months
• Suspension of late charges and penalties
• Suspension of reporting to credit bureaus of past due payments

Multifamily Home Loans Financed by Fannie Mae and Freddie Mac: 

Forbearance on multifamily home loans on the condition that borrowers suspend all evictions for renters struggling to pay rent due to the coronavirus crisis.

FHA/HUD and Reverse Mortgages for Seniors: 

Suspension of evictions and foreclosures for 60 days on FHA single family home loans and reverse mortgages for seniors. The suspension applies to new foreclosures and foreclosures currently in progress.

VA loans: Guidance from VA urges mortgage servicers to:

• Ensure borrowers unable to make their payments are evaluated for VA Loss Mitigation options
• Waive late fees of affected loans
• Suspend credit reporting to avoid damaging credit records

Other Mortgage Loans: For a list of individual bank modification programs visit this link unions are also offering modifications. Check with your credit union to see if they are participating or visit

Here are specific actions you can take:

1. Contact your landlord and mortgage servicer immediately
2. Contact your mortgage servicer or lender to learn about their most up-to-date mortgage relief programs
3. Contact the following for additional assistance:

A HUD certified housing counselor (Go to to find a counselor near you),

A legal assistance agency for the rights of renters, or visit

If you are a veteran that has questions about their mortgage options, please contact the St. Paul VA Regional Office at 1-877-827-3702

The Illinois Attorney General’s Mortgage Helpline at 1-866-544-7151

IDFPR at 1-888-473-4858

If you believe you are not being treated properly by your mortgage servicer, you may either file a complaint with the Illinois Attorney General’s office or with IDFPR.

Guidance to Illinois-licensed mortgage servicers and exempt mortgage servicers regarding support for borrowers impacted by COVID-19 may be viewed here

Help for students struggling with payments during COVID-19 pandemic and IDFPR guidance for student loan servicers

If you are struggling to make you student loan payments, here is some important information you should know:

Actions that have been taken by Congress for federal student loans held by the US Department of Education:

1. Interest rates on federal student loans have been reduced to 0% until September 30, 2020.
2. Repayment on federal student loans are suspended until September 30, 2020.
3. Involuntary collection activity on federal student loans including wage garnishments and offsets will be suspended until September 30, 2020. Further, it will refund $1.8 billion to 830,000 borrowers in money that has been previously subject to offset.
4. Credit reporting will take place as if the borrower were making timely payments.

Here are specific actions you can take for both private and federal student loans:

1. Contact your student loan servicer as quickly as possible if you are having trouble making your payments. Servicers can assist you to select the repayment option that best fits your financial circumstances, including income-based repayment options.
2. Borrowers experiencing trouble with their student loan servicers are encouraged to contact the following:

Contact the IDPFR Division of Banking 217-785-2900 for information or to file a complaint with IDFPR.

Contact the Attorney General’s Student Loan Helpline at 1-800-455-2456 or file a complaint with the Office of the Illinois Attorney General.

To find out if you have a federal student loan, visit the Department of Education’s National Student Loan Data System (NSLDS) at or call the Department of Education’s Federal Student Aid Information Center at 1-800-433-3243 or 1-800-730-8913 (TDD).

Guidance to Illinois-licensed student loan servicers regarding support for borrowers impacted by COVID-19 may be viewed here

Guidance for debt collection agencies and information for consumers about debt collection during COVID-19 pandemic

Information you should know:

1. Debt collection is not listed as essential businesses under Governor Pritzker’s Order of March 20, 2020. However, debt collectors may continue to operate remotely.
2. The Department is encouraging debt collectors and debt buyers to work with consumers to accommodate hardships due to the COVID-19 crisis, including to suspend collection activity for a period of at least 60 days.
3. Consumers should be aware of their rights, including:

Debt collectors cannot call you at places and times known to be inconvenient

Debt collectors must tell you the truth about the amount of your debt

Debt collectors cannot use deceptive methods to collect a debt from you

IDFPR will send regulatory guidance to these licensees that they must continue to follow consumer protection and debt collection laws and will be monitoring their compliance.

Anyone who is experiencing a problem with a collection agency or debt buyer can file a complaint with IDFPR or with the Illinois Attorney General’s Office.

Help to protect consumers’ credit history due to hardships caused by the COVID-19 pandemic

Information you should know:

1. IDFPR issued guidance to its financial licensees about steps they can take to mitigate damage to borrowers’ credit during the COVID-19 crisis.
2. If creditors report consumers’ credit information, they should use the disaster code in conjunction with a deferment, which will have neutral impact on a borrower’s credit.
3. If consumers have trouble making their payments, they should contact their creditors to explore potential deferments or payment plans.
4. Consumers should regularly monitor their credit and contact their creditors and consumer reporting agencies if they find any errors.

Steps you can take:

1. Consumers should regularly check their credit and dispute any incorrect information the consumer reporting agencies.
2. Under federal law, everyone is entitled to one free credit report from each of the three agencies annually. You can request and review your free report through one of the following ways:

Online: Visit

Phone: Call (877) 322-8228

3. For information about your rights visit:

The CFPB at

The FTC at

Governor Pritzker Issues Executive Order 14 Addressing the Repossession of Vehicles

The Executive Order states:

Section 1. Beginning March 27, 2020 and continuing for the duration of the Gubernatorial Disaster Proclamation, the provisions of the Uniform Commercial Code, 810 ILCS 5/9-609, regarding the possession or usability of a vehicle, and the provisions of the Illinois Vehicle Code, 625 ILCS 5/3-114, regarding the repossession of vehicles, are suspended. No provision contained in this Executive Order shall be construed as relieving any individual of the obligation to make payments or comply with any other obligation that an individual may have pursuant to a loan agreement or otherwise.

Post 3/25/2020

Governor Pritzker, his staff, his Office of Early Childhood Development (GOECD), and the leadership at the Illinois Departments of Human Services (IDHS) and Children and Family Services (DCFS) know that child care is always a critical work support for families. That is true even now as our state enters a "stay at home" strategy to slow the spread of COVID-19.

Per Governor Pritzker’s Executive Order on Friday, March 20, 2020, all child care programs across the state were ordered to close. Where possible, children should be kept at home. However, we know that is not an option for some of our essential workers, and we are working with DCFS, DHS, and partners throughout the state to develop child care options for these families.

We have developed a COVID-19: Emergency Child Care for Communities & Providers webpage to connect you with information to understand your options for offering and accessing child care for essential workers within your community during this pandemic. Through this page you can learn how child care programs can apply to become an Emergency Child Care Center, how child care homes can operate as license-exempt homes serving six or fewer children, and how communities can ensure that parents are connected to the resources they need. This information and webpage can also be found under the For Families and Children resource page of our state COVID-19 response site,

Post 3/24/2020

The Director of Community Relations at Advocate Good Shepherd Hospital (GSH), suggests that the public access their COVID-19 Hotline. To reach the COVID-19 Hotline, an individual can call GSH’s main phone number, 847.381.9600, then press #. The caller can reach a live-person patient advocate in a few more steps. (Or call toll-free to the same hotline: 866-443-2584.)

Advocate GSH encourages everyone to go to the Advocate Aurora Health website (Advocate Good Shepherd is part of Advocate Aurora). This website includes: symptom checker, when to get tested, what to do if symptoms are present, get a video doctor appointment, what to do about elective surgeries, fact sheets and other resources for COVID-19.

Symptom Checker

Post 3/23/2020

COVID-19 More Frequently Asked Questions to Governor’s Executive Order 2020-10 (Stay at Home Order)

When is the Governor’s Stay at Home Order Effective? 

The Governor’s Executive Order #10, (available via this link) mandating certain Illinois residents to stay at home, is effective from 5:00 p.m. on Saturday, March 21, 2020, through the duration of the Gubernatorial Disaster Proclamation, which currently extends through Tuesday, April 7, 2020.

What Municipal Operations May Continue Under the Stay at Home Order? 

A municipality’s police, fire, public works and support personnel that are determined to be essential by the mayor may report to work. The order specifically provides that, “Each government body shall determine its Essential Governmental Functions and identify employees and/or contractors necessary to the performance of those functions.”  The order exempts personnel engaged in “Essential Governmental Functions” from the stay at home provisions. This includes all first responders, emergency management personnel, emergency dispatchers, law enforcement and any other governmental employees working for or to support essential businesses and operations.  

“Essential Governmental Functions” means all services, provided by the State or any municipality, township, county, subdivision or agency of government and contractors performing essential government functions, needed to ensure the continuing operation of the government agencies or to provide for or support the health, safety and welfare of the public.  Personnel may leave their residence to provide any services or perform any work necessary to offer, provide, operate, maintain and repair Essential Infrastructure, which includes construction, building management and maintenance, public works construction, local infrastructure, communications and web based services.

May a Municipal Utility Shut-Off Service to Customers for Non-Payment During the State of Emergency? 

Yes. However, municipalities may want to consider implementing a moratorium on disconnections and late fees during the COVID-19 state of emergency. The Illinois Commerce Commission (ICC) has issued an Emergency Interim Order, available via this link, that directs private utilities under ICC jurisdiction to cease disconnections for non-payment, and to suspend the imposition of late payment fees or penalties, on an interim basis, and until May 1, 2020, or until the Governor announces the end of the COVID-19 state of emergency, whichever comes later.

May a religious organization conduct sufficient operations to offer a streaming service? 

Yes. The assembly for religious services would be prohibited, but the provision of this social service by a religious entity is an essential business operation. Social distancing requirements must be observed.

Are Barber Shops and Salons Allowed to Remain Open? 

No. Barber shops and salons are not included in “Essential Businesses” and operations must cease. Specifically, fitness and exercise gyms, spas, salons, barber shops, tattoo parlors and similar facilities are not considered “healthcare and public health operations.” Healthcare and public health operations may remain open.

What about Funeral Services? 

Funeral services are deemed essential operations under the Governor’s Executive Order. However, gatherings of more than 10 people are prohibited. This prohibition includes funeral services.

Are Liquor Stores Allowed to Remain Open? 

Yes. Establishments engaged in the retail sale of alcoholic and non-alcoholic beverages are deemed essential businesses and are allowed to remain open.

Are Restaurants Allowed to Remain Open? 

Yes. Restaurants and other facilities that prepare and serve food may remain open but only for consumption off-premises through such means as in-house delivery, third-party delivery, drive-thru, curbside pick-up and carry-out.  Additionally, schools and other entities that provide food services to students or members of the public may continue to do so on the condition that the food is provided on a pick-up and takeaway basis only.

Are Golf Courses Allowed to Remain Open? 

No. Golf courses are places of public amusement, and operations must cease, except minimum basic operations.

Can I Take My Child to Day Care? 

An employee considered an essential worker under the Order may take children to a day care that is licensed on an emergency basis for the purpose of childcare for essential workers. Licensed day care homes for up to 12 children must be closed but may reopen as an unlicensed day care home for up to six children.

Are Auto Dealerships Allowed to Remain Open? 

Yes, to support “Essential Business” functions, which include auto rental, auto supply, auto repair and related facilities. Dealerships are permitted to sell automobiles. However, patrons shall schedule an appointment with the dealership and the dealership shall comply with social distancing requirements as defined in the Executive Order, including by maintaining six-foot social distancing for both employees and members of the public at all times.

Are Accountants and CPA Offices Allowed to Remain Open? 

Yes. The Governor’s Executive Order defines professional services as an essential business. “Professional Services” include legal services, accounting services, insurance services and real estate services (including appraisal and title services).

Are Banking and Other Financial Institutions Allowed to Remain Open? 

Yes. Although individuals should only leave their homes to obtain necessary services, financial institutions are included as essential businesses. The definition of “Financial Institutions” includes banks, currency exchanges, consumer lenders, including but not limited to: payday lenders, pawnbrokers, consumer installment lenders and sales finance lenders, credit unions, appraisers, title companies, financial markets, trading and futures exchanges, affiliates of financial institutions, entities that issue bonds, related financial institutions and institutions selling financial products.

Are Janitorial and Custodial Services Considered Essential? 

Yes. Cleaning and janitorial staff for commercial and governmental properties are considered critical trades. Critical trades also include building and construction trades, plumbers, electricians, exterminators, security staff, operating engineers, HVAC, painting, and moving and relocation services.

Have the State or Federal Governments Extended the Income Tax Filing Deadline? 

On March 20, President Trump announced that the U.S. Treasury Department would be extending the deadline to file federal taxes from April 15 to July 15, without interest or penalties assessed on filers. Further guidance is expected from the Internal Revenue Service regarding this issue. The State has not yet announced an extension for filing state income taxes.

May Manufacturing Entities Continue to Operate? 

Yes, in part. Manufacturing entities may continue to operate if they manufacture essential products and provide services for industries such as, pharmaceutical, technology, biotechnology, healthcare, chemicals and sanitization, waste pickup and disposal, agriculture, food and beverage, transportation, energy, steel and steel products, petroleum and fuel, mining, construction, national defense, communications, as well as products used by other “Essential Businesses and Operations.” Otherwise, manufacturers are limited to the “Minimum Basic Operations” requirement in the Executive Order.

May Landscaping and Lawn Service Businesses Continue to Operate? 

Yes, in part. Landscaping businesses may operate in support of “Essential Businesses and Operations” and in support of the “Minimum Basic Operations” of non-essential businesses, in order to preserve the business’ physical plant. Residential landscaping services are not specifically addressed in the Order.

Will Public Parks Be Allowed to Remain Accessible? 

Yes. The Governor’s Executive Order provides that individuals may leave their homes to engage in outdoor activity, while maintaining social distancing, which includes going to public parks and open outdoor recreation areas. The public may access park properties. However, the Executive Order provides that playgrounds must be closed as they may increase the spread of the virus. Park facilities (i.e. restrooms, clubhouses and other buildings) may be deemed non-essential and are therefore closed to the public.  On March 16, 2020, the Illinois Department of Natural Resources announced the closure of all state parks, fish and wildlife areas, recreational areas and historic sites.

Please call the Village Hall if you have any questions.

Post 3/23/2020

A Village of Deer Park Executive Order 2020-01 was signed by President Sands related to Local Liquor License Holders in the Village Regarding Off-Premises Sales and Liquor License Renewals.

         Executive Order 2020-01        

Post 3/20/2020

In an effort to keep residents informed we have listed highlights of Governor Pritzker Press Conference this afternoon.  Included is also Frequently Asked Questions regarding Executive Order #2020-10 for Illinois Residents to Shelter in Place.

Governor Pritzker’s Press Conference - March 20th, 3pm

  • Another Illinois resident has passed away - Cook County resident in her 70’s
  • To avoid the loss of lives, we must enact an immediate stay at home order from Saturday, March 21 - Tuesday, April 7
  • Grocery stores, medical offices, hospitals, running, hiking, essential business workforce
  • For those already taking precautions, your lives won’t change that much
  • No need to rush out to a grocery store or gas station
  • What will change? All non-essential businesses must stop operating.
  • Essential workers will receive safe daycare
  • Evictions are halted
  • School districts will receive a tentative reopening date of April 8th
  • The City of Chicago is finalizing quarantine locations, bolstering hospital capacity, supporting healthcare and first responders, and building a supply chain for critical equipment
  • Personal responsibility to take all necessary precautions and formally include an order to stay home
  • This is not a lock down or Marshal law
  • All Chicago Parks and libraries are fully closed
  • 585 cases in 26 counties

On Friday, March 20th, Governor Pritzker issued Executive Order 2020-10 requiring all Illinoisans to stay in their homes to prevent the further spread of COVID-19. The order prohibits things like visiting the homes of friends and holding gatherings of any size and closes all nonessential establishments, including most retail, recreation and entertainment businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk. For more information on what this order means for you, please see below. 

 When does the order take effect?

The order will take effect Saturday, March 21st at 5pm CST. 

 Where does the Stay at Home order apply?

The Governor’s executive order includes the entire state. Unless you work for an essential business or are doing an essential activity, you should stay home.

 Is this mandatory or just guidance?

This order is mandatory. To help prevent the further spread of COVID-19 in Illinois and protect our friends, neighbors, and vulnerable populations, please stay home.

 How will this order be enforced?

Staying home is critical to reducing the spread of COVID-19 in your community. The Illinois State Police will work with local law enforcement to enforce this order but adhering to the order will save lives and it is the responsibility of every Illinoisan to do their part.

Will the Illinois National Guard be enforcing this order? 

No. The Illinois National Guard will be supporting logistics, transportation, and medical response efforts. The Guard will not be enforcing this order.

I work in an essential service. How will the police know I’m allowed to be outside my house?

Law enforcement officials will not stop residents who are on their way to or from work or who are out for necessities like going to the pharmacy or getting groceries, or just taking a walk. Illinoisans should abstain from all nonessential activities. Adhering to the order will save lives and it is the responsibility of every Illinoisan to do their part.

 Will grocery stores be open? 

Yes, essential services will still be operational including, but not limited to:

  • Grocery stores
  • Gas stations
  • Pharmacies
  • Police stations
  • Fire stations
  • Hospitals, clinics and healthcare operations
  • Garbage/sanitation
  • Public transportation
  • Public benefits (i.e. SNAP, Medicaid) hotlines
  • A full list can be found in the executive order at

How can I get medical care if I need it? 

If you are feeling sick, call your doctor, a nurse hotline, any telehealth hotline set up specifically for COVID-19 (check with your insurance company) or an urgent care center. Do not go to an emergency room unless necessary. Nonessential medical care like eye exams and teeth-cleaning should be postponed. When possible, healthcare visits should be done remotely. Contact your healthcare provider to see what tele-health services they provide.

 What is the guidance for individuals with intellectual and developmental disabilities? 

State Operated Developmental Centers, Intermediate Care Facilities for Individuals with Developmental Disabilities and Community Integrated Living Arrangements will continue to provide care. All in-home direct care staff are considered essential staff and should continue to support individuals in the home setting.  If you have any specific questions about your support and services, please reach out to your provider or Individual Service Coordination (ISC) Agency. To receive updated information on DDD services, please sign up for our email database, or to update your contact and service information, please visit .

 What if I still have to go to work?

Unless your work is an essential function (i.e. healthcare provider, grocery store clerk, first responder), you should stay home. If you have been designated essential by your employer, you should continue to go to work and practice social distancing.

 What if I think my business should be closed but I’m still being asked to operate? 

Essential businesses will remain open during the Stay at Home order to provide services that are vital to the lives of Illinoisans. Those businesses include, but are not limited to, pharmacies, certain government offices, day care centers that provide care for the children of essential employees, and restaurants providing take-out meals. If you work for an essential business, you should continue to practice social distancing and should stay at home outside of work hours. If you believe your business is nonessential but are still being asked to show up to work, you may discuss with your employer.

 Can I order food/groceries? 

Yes, grocery delivery will be available as well as meal-delivery, drive through, and take-out options.

 A certain service is essential for me, but the Governor didn’t include it, what do I do?

The Stay at Home order was issued to protect the health, safety and well-being of Illinoisans. While some businesses like fitness centers and salons will be closed, essential services will always be available. For a full list of businesses that will still operate during the order, visit

 Will public transportation and ridesharing be available?

Public transportation and ridesharing should be used for essential travel only. When possible, walk or drive yourself. 

 Will roads in Illinois be closed?

No, the roads will not be closed in Illinois. You should only travel if it is essential to your work or health.

Can I take a flight out of state?  

Planes and any other form of travel should only be used for essential purposes.

What if my home is not a safe environment? 

If it is not safe for you to remain home, you are able and urged to find another safe place to stay during this order.  Please reach out so we can help. You may call the domestic violence hotline at 1-877-863-6338 or contact your local law enforcement.

 What about homeless people who can’t stay at home?

The administration wants to protect the health and safety of all Illinoisans, regardless of where they live. State agencies are partnering with community organizations to provide funding and resources to ensure our homeless population has safe shelter

 Can I visit friends and family?

For your safety, as well as the safety of those in your community, you should remain at home to help fight the spread of COVID-19. You may visit family members who need medical or other essential assistance, such as ensuring an adequate supply of food.

 What about my pet?

You are allowed to walk your dog and seek medical care for your pet should they require it. Be sure to practice social distancing while out on walks, maintaining at least 6 feet from other neighbors and their pets.

 Does the Stay at Home order mean I can’t take my kids to the park?

State parks will be closed during the Stay at Home order. Families will still be able to go outside and take a walk, run, or bike rid but should continue to practice social distancing by remaining 6 feet away from other people.  Playgrounds are closed because they pose a high risk of increasing transmission.

 What is the difference between the Stay at Home order and social distancing? 

Social distancing is an important first step in preventing the spread of a disease like COVID-19 that allows people to go about their daily activities while taking extra health and safety precautions. The Stay at Home order requires people to remain in their homes unless they have an essential job or are doing an essential task like going to the grocery store or walking a pet.

Can I leave home to go to religious services? 

Large gatherings, such as church services, will be cancelled to prevent the spread of COVID-19.

Can I leave home to exercise?

Yes. Outdoor exercise like running or taking a walk is perfectly acceptable; however, exercise gyms, fitness centers and associated facilities will be closed to reduce the spread of coronavirus. While exercising outside, you should still practice social distancing by running or walking at least six feet away from other people.

Can I pick up meals being provided by my child’s school?

Yes. Schools that provide free food services to students will continue on a pick-up and take-home basis. However, if you are experiencing symptoms or are currently in isolation, you should stay at home and follow the guidelines provided by your physician.

 Can I go out to do laundry?

Yes.  Laundromats, dry cleaners and laundry service providers are considered essential businesses that will remain open.  However, if you are experiencing symptoms or are currently in isolation, you should stay at home and follow the guidelines provide by your physician.

 Can I take my child to day care?

If you are considered an essential worker under the Order, you can take your child to a day care that is licensed on an emergency basis for the purpose of childcare for essential workers. Licensed day care homes for up to 12 children will be closed but may reopen as an unlicensed day care home for up to 6 children.

Post 3/20/2020

COVID-19 Resource Links residents may find helpful during this pandemic.

Post 3/19/2020

In an effort to keep our residents informed we are publishing the Governor Executive Order answers to frequently asked questions on unemployment benefits/business relief, school closings, child care, & services for senior citizens.

Executive Order 2020-7: Business Compliance

Q: Can exemptions to the Governor’s Executive Order 2020-7 prohibiting on-premise consumption and prohibiting gatherings of 50 people or more be made in counties where COVID-19 is not present?

A: No. The Governor’s Executive Order, released on March 16, 2020, is a state-wide Executive Order and applies to all counties in the State of Illinois. The prohibition for on-premise food and beverage consumption is effective through March 30, 2020. The prohibition for gatherings of 50 people or more is effective through the duration of the Gubernatorial Disaster Proclamation.

Q: What can we do for the “mom and pop”,  independent businesses that traditionally have smaller crowds? Can they remain open?

A: Small businesses can continue to provide in-house delivery, third-party delivery (Uber Eats/Grub Hub), drive-through, curbside pick-up and carry-out services.

Q: Can restaurants cater at an individual’s home under this Executive Order if there are less than 50 people in attendance?

A: Yes, restaurants and private caterers can continue to operate by providing catering services to gatherings of under 50 people.

Q: Will food trucks be impacted?

A: Food trucks may continue to operate and must ensure that they have an environment where patrons maintain adequate social distancing.

Q: Does this Governor’s Executive Order 2020-7 apply to gyms, movie theaters, and video game cafes?

A: Yes. The Executive Order applies to any public or private gathering including community, civic, public, leisure, faith -based events, sporting events with spectators, concerts, conventions, and any similar event or activity that brings together 50 or more people in a single room or a single space at the same time. This includes venues such as fitness centers, health clubs, bowling alleys, private clubs, theaters, movie theaters, and other video gaming cafes.

Q: Does the Governor’s Executive Order 2020-7 prohibit curbside pickup?

A: No. Businesses may continue to provide curbside pick up services. Businesses are also permitted and encouraged to serve food and beverages so that they can be consumed off-premises through means such as in-house delivery, third-party delivery, and drive-through.

Q: Can cafes/restaurants inside hospitals remain open for the healthcare workforce that may need to eat?

A: Yes. Dining areas in hospitals are exempted from the Governor’s Executive Order 2020-7, released on March 16, 2020.

Q: Are colleges/universities, airports, hotels and hospitals exempted from providing food services?

A: Yes. These entities may continue to provide food services. Customers may dine-in at college/university dining halls, airports, and hospitals. While customers may not dine-in at hotel restaurants, customers may receive meals to-go or through room service.

Q: How many people can participate in a church service under the Governor’s Executive Order 2020-7? There has been talk of 10 attendees but the Executive Order states less than 50?

A: Church services can still continue as long as the church maintain a crowd of fewer than 50 people.

Q: Are funerals restricted under the Governor’s Executive Order 2020-7?

A: The Cemetery Association released a notice indicating that burials and graveside services may continue to be performed so long as the cemetery and the involved family and funeral director maintain a crowd of fewer than 50 people and maintain a distance of six or more feet.

Executive Order 2020-7: Unemployment benefits/Business Insurance/Business Relief

Q: What measures can be taken to help restaurants with their losses?

A: The Administration applied to the U.S. Small Business Administration for the entire State to be eligible for Economic Injury Disaster Loan Assistance. We expect the SBA to approve of the declaration in the coming days. Once the declaration is granted, eligible impacted businesses and non-profits will be able to apply for loan assistance, up to $2 million per company at low and fixed interest rates. These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact.

Q: Will Small business loans be quick to be processed and given? Will there be a lot of requirements?

A: DCEO and Small Business Development Centers will be providing technical assistance to small businesses technical in completing their applications for loan assistance.

Q: Can we confirm that all restaurant workers will receive unemployment benefits? What if they don’t qualify for unemployment benefits? What about reduced hours?

A: The Small Business Association (SBA) is offering coronavirus disaster assistance loans to help impacted companies get through this period of instability, and this will ensure that all of our counties qualify for assistance.

Q: Can the Governor provide unemployment benefits to gig economy workers?

A: Currently, definition of independent contractors is very narrow, but we encourage those who need them to apply. Apply here at IDES.


Q: Does this include bars who have a package liquor license? Class 1 or Class 2 breweries which can sell growlers, etc.? What is the difference from allowing people to go into restaurants for carryout vs. carry out for package?

A: The Illinois Liquor Control Commission has published guidelines related to COVID19. Please visit:


Q: How long will schools be closed?

A: Pursuant to the Governor’s Executive Order 2020-05, at this time schools may reopen on Tuesday, March 31. Future decisions regarding statewide school closures will be made in consultation with public health officials.

Q: Can schools extend testing dates?

A: The U.S. Department of Education has communicated that it will make waivers available for assessments and accountability. ISBE will work in partnership with stakeholders to determine next steps for Illinois. ISBE is working to ensure this closure will not impact school year 2019-20 summative designations. View additional information regarding the impact of COVID-19 on assessments and accountability from the U.S. Department of Education.

Q: Is there any mandate relief potentially coming? What can be done via legislation?

A: ISBE is reviewing the School Code and other laws to identify sections that may need to be modified as a result of the mandated closure. ISBE and the Governor’s Office will stay in communication with legislators once requested changes are identified.

Q: How can school districts retrieve access to iPads, chrome books and other items during the school closures?

A: ISBE sent a survey asking that every school district, special education cooperative, nonpublic school, and Regional Office of Education that administers an alternative learning program complete the E-learning Technology Needs Survey  The responses will provide ISBE with a clear understanding of exactly what schools need in order to provide e-learning to all students in the immediate future, should the mandated school closure need to extend beyond March 30. ISBE is working with the Governor’s Office to explore opportunities within the philanthropic community and the private sector to meet your technology needs.

Q: How will days be counted during the mandated closure?

A: All days that a school is closed pursuant to the Governor’s Executive Order 2020-05 will be counted Act of God Days. Emergency Days will not be used. Act of God Days do not need to be made up at the end of the school year.

School districts are strongly encouraged to provide instruction to students during these Act of God Days through whatever means possible.

School districts should consult with their local collective bargaining units about expectations for teachers and other staff. Decisions should be reached by mutual agreement. Teachers are paid during Act of God Days, and Act of God Days count toward Teachers’ Retirement System (TRS), Illinois Municipal Retirement Fund (IMRF), and Chicago Teachers Pension Fund (CTPF) service. The Governor’s office and ISBE joined a statement with the Illinois Education Association, Illinois Federation of Teachers, Illinois Principals Association, and Illinois Association of School Administrators.

Q: How will a school deal with bus transportation reimbursement during the closure, when school buses may not be running regular routes

A: ISBE will base transportation reimbursement on expenditures. All allowable transportation expenditures incurred during the closure will be claimable for Transportation Reimbursement. School districts should work with their bus contractors to make payments to ensure that all personnel, including bus monitors and bus drivers, can continue to be paid during the closure. If school districts choose to negotiate and execute a contract amendment with their bus contractors to make payments during the closure to ensure transportation personnel will be paid in full, those expenditures will be reimbursed for state Transportation Reimbursement. Consultation with the district’s legal representation is advised.

Q: Will kids be graded based on any homework during this time?

A: Student work completed during the mandated statewide school closure must not negatively impact a student’s grades or otherwise impact a student’s academic standing. As we do not yet know the full extent of the closure and want to minimize any negative effects on students, schools may allow student work to count during the closure only to increase a student’s academic standing.

Higher Education:

Q: Due to school closures, what will happen for the homeless students or those who cannot go home?

A: All public universities are making arrangements for, at minimum, students who are homeless, youth in care, and international students who lack other housing. For specific policies by institution, please see Please review policies by university on the Illinois Board of Education Website.

Q: Will universities have an action plan if a student contracts COVID-19?

A: All public university campuses have identified spaces in case of need to quarantine and will seek medical help for the impacted student.

Q: How will students continue online coursework if they do not have access to broadband?

A: The administration and universities are looking into options to assist in ensuring that all students have access to the technology needed to participate in online learning.

Q: Will campus childcare continue to operate?

A: Campus-childcare centers will remain open until further notice.

Q: Are all university employees to remain at work?

A: Universities are identifying remote employees/employees who serve students will be working.

Q: Are community colleges are not required to remain open?

A: Community Colleges campus will remain open and will move to online education.

Q: How will adult education programs be affected?

A: Community Colleges will be closing adult educator programs throughout the state but will not be penalized and will continue to be paid.

Q: How will this impact MAP Grants for students and federal work study?

A: No interruption for state financial aid programs is expected. With respect to work-study, the U.S. Department of Education has instructed institutions that participate in federal work-study that as long as they continue to pay other employees, they should continue to pay work-study recipients.

Q: What will happen to Veteran’s Education Benefits?

A: Additional guidance is expected this week regarding veterans’ education benefits. In the meantime the federal government has instructed that no changes in veteran eligibility for education benefits should be made.

Q: Will graduation be cancelled?

A: The University of Illinois systems has cancelled commencement services for all 3 schools and will mail diplomas. Decisions from other institutions are forthcoming.


Q: How are we addressing homeless people and shelters?

A: The governor’s office is working diligently with DHS, local EMAs and community partners to identify the needs and solutions to ensure that people experiencing homelessness are supported through this pandemic. We are yes exploring all possible solutions for housing and will have additional info in the coming days.

Agency Providers:

Q: Will DHS providers be penalized if services are cut back or eliminated temporarily?

A: DHS is working to ensure that providers will not be financially penalized if services are scaled back or shut down during this emergency. Community-based human services providers will be provided with support to maintain operations to the maximum extent possible while operations are temporarily suspended or diminished.

Q: Will there be funding for DHS grantees that are taking on additional responsibility?

A: Organizations taking on increased public responsibility during this time may receive additional funding commensurate with the temporary reorganization of services. On a limited basis, going forward, existing contracts may be amended to account for increasing needs for services on a case-by-case basis. Please contact your program liaisons for more information.


Q: Can entities such as churches and the YMCA act as temporary childcare centers?

A: The administration is working on making this method feasible for groups of 50 or less.

Q: Does DCFS have a master list of day care closures?

A: At this point each facility is required to report closures to a central database with INCCRRA. That information is being shared with local CCR&R’s. Constituents should reach out or advise their constituents to reach out to their local CCR&R’s. Below is the link to CCR&R database.


Q: What changes are being made to allow for the transportation of supplies?

A: In response to the COVID-19 pandemic a Presential Declaration of Emergency has been declared for the nation. TO assist with the emergency response/relief as defined in the Presidential Declaration, overweight and over dimension loads not exceeding 14 feet in width and 100 feet in length are hereby authorized to be transported on roads under the jurisdiction of the State of Illinois with the following restrictions:

• A copy of this authorization, the Presidential declaration and bill of lading must be in the possession of the operator must be in possession of the operator during the process of movement and shall be available for inspection upon request to any police officer or any authorized employee of the department of transportation.

• There are no fees associated with this authorization.

• Haulers may carry up to 88,000 lbs. on 5 axels or an additional 10% above legal loads on fewer axels.

Senior Citizens:

Q: The biggest issue I am seeing is how to identify seniors in need and get them food so they can self-isolate. How do we make sure everyone is covered with meals in an organized way?

A: Local Community Care Units as well as local Area Agencies on Aging continue to provide home-delivered meals. If a senior needs assistance making contact with their local Community Care Unit or Area Agency on Aging, please contact the Senior Helpline at 1-800-252-8966.

Q: Can SNAP recipients who are elderly or disabled allow someone to use their card to purchase groceries?

A: A customer can give their Link card and PIN to anyone they trust to purchase groceries for them at any time. No waivers are needed.

Q: Is the Department on Aging able to help all seniors or just those enrolled in one of IDoA’s waiver services?

A: The Department on Aging helps ALL seniors not just Community Care Program participants through the many programs we do – especially through the Older Americans Act and our Area Agencies on Aging (AAAs). The only criteria for those programs and services is 60 and older according to the Older Americans Act.

Q: Will the Department of Motor Vehicles give amnesty for the elderly and individuals with health concerns seeking to renew their driver’s license?

A: The Secretary of State has issued emergency rules to extend the expiration dates for driver’s licenses, identification (ID) cards, vehicle registrations and other transactions and document filings by 30 days. For more information, view the media release here. Cyber Drive Website


Q: Does the state have any plans to address alleged retail price gouging?

A: Governor Pritzker has stated in is press conference that price gouging will not be tolerated. Attorney General Raoul is investigating each and every allegation of price gouging. Consumers can report COVID-19 price gouging and fraud here Attorney General Website

Post 3/19/2020

A FAQ sheet on the Governor’s Executive Order banning the sale of food and beverage for on-site consumption

How long will the restaurant and bar closure last?

On-site consumption at restaurants and bars is currently scheduled to be closed starting at 9pm on Monday, March 16th through Monday, March 30th. We will continue to evaluate this timeline as we move forward and announce any updates as soon as we have them. Delivery, drive-through, carryout and curbside pickup will continue to be allowed at all restaurants able to provide these services.

 Does the ban include movie theaters? What about cafes at grocery stores and other entertainment venues, such as ice rinks?

The Executive Order prohibits gatherings of 50 people or more in places including fitness centers/health clubs, bowling alleys, private clubs, and theatres. However, it does not impact establishments that provide essential goods and services, including grocery stores, pharmacies, hospitals, gas stations, banks/credit unions, shelters, and other establishments that provide essential services. The administration continues to evaluate other non-essential venues that could lead to the congregation of larger crowds.

 Does the ban include restaurants/concessions at airports? 

Retailers located in airports, hospitals, and dining halls in colleges and universities are exempt from the requirements of the Executive Order 2020-07.

 What about small, family-owned restaurants that don’t have delivery or take-out capability? 

The administration is working directly with delivery service providers like Uber Eats, Grubhub and Postmates to help smaller restaurants put in place delivery options. U.S. Small Business Administration (USBA) is also offering loans for businesses impacted by coronavirus. For more information on the loans, visit the USBA website here.

 Are catered events allowed?

Yes, however large gatherings are strongly discouraged and events with 50 or more people are banned. Unless absolutely necessary, the best course of action is to stay at home and avoid large crowds to prevent further spread of coronavirus.

 Are patrons allowed to enter the restaurant to pick-up food and/or order and then leave?

Patrons are strongly encouraged to utilize drive-throughs and pick-up pre-ordered food curbside if available at the restaurant. In addition, customers may enter the premises to purchase food or beverages for carry-out. Establishments offering food or beverages for carry-out, including food trucks, must ensure that they have an environment where patrons maintain adequate social distancing

 What time is end-of-business on Monday for bars and restaurants? Some bars are open till 2am. Can they stay open till then or do they need to close at midnight?

All restaurants and bars must close for on-site consumption by 9pm CST on Monday, March 16th.

Are coffee shops closed? 

The same rules that apply to bars and restaurants also apply to coffee shops.

 Are delivery fees going to be really high? 

Delivery fees are determined by each individual company. The administration will not tolerate price gouging of any kind and all incidents should be immediately reported to the Illinois Attorney General online here.

 Is the state working with delivery companies to set pricing? 

No, delivery fees are determined by individual companies, but we are working closely with the companies to ensure their services are as accessible to small businesses as possible.

 Will I qualify for unemployment benefits since my restaurant is closed? 

The administration has worked to expand unemployment insurance to cover individuals who are unable to work due to COVID-19. For more information on unemployment insurance, go to the Illinois Department of Employment Security website here.

 How can I make sure my food delivery isn’t contaminated? 

Restaurants and their delivery partners should continue to follow best practices when it comes to transporting food including placing deliveries in secure, sealed containers. Patrons should double check their delivery is sealed upon arrival and report any opened packaging directly to the restaurant. Patrons should also be following CDC guidelines regarding thorough and regular handwashing, particularly before and after eating.

What safety measures are being implemented at restaurants providing meals via drive-throughs and curb-side pick-up? Are there state mandated measures? 

Restaurants operating in Illinois are monitored by the Illinois Department of Public Health to ensure they are following mandated safety measures. Those measures are applicable and enforceable even if restaurants are only doing business via drive-through or curb-side pick-up.

 Can I still get groceries delivered? 

Yes, you may still have groceries delivered. There have been no executive orders impacting grocery delivery.