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Electric Aggregation

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1. Who is MC Squared Energy Services?

MC Squared Energy Services, LLC (mc²) is a certified, retail electric-service provider headquartered in Chicago. MC Squared Energy Services, LLC is a wholly owned subsidiary of Wolverine Holdings. For more information on the company, including a leadership-team profile, visit our website at www.mc2energyservices.com

2. How do I enroll?

Eligible residential or small business customers will receive a letter in the mail from the Village of Deer Park regarding the action required to participate in the program. There are two types of letters:

1) Opt-Out Letter – These customers will be enrolled automatically unless they choose to opt out by following the instructions in the letter.

2) Opt-In Letter – These customers can enroll by calling 1-888-808-4234 Monday through Friday, 8 a.m. to 5 p.m.

3. Will I receive notification of the change?

ComEd will mail you a confirmation letter indicating they have received notice of your switch to mc2 as your electricity supplier.

4. Will my electricity service be disrupted when I switch?

No, there will be no disruption in service. You will continue to receive the same electric service through the same transmission and distribution system currently operated by ComEd. The switch to mc2 is seamless.

5. What if I have already switched to an Alternative Retail Electricity Supplier (ARES)?

If you have already switched to an Alternative Retail Electricity Supplier (ARES), you can still opt in to the program. You can enroll by calling 1-888-808-4234 Monday through Friday, 8 a.m. to 5 p.m. Please note that you may also be subject to early termination fees or other restrictions by your current provider. You should check with your current provider to better understand any restrictions or policies that might apply.

6. What will change on my electricity bill if I’m enrolled?

You will continue to receive a single bill from ComEd on a monthly basis. “MC Squared Energy Services” will be designated as your supplier in the “Supply” section of your ComEd bill. ComEd will continue to bill you for distribution services and taxes. Payments should still be sent to ComEd at the address provided. And, there is no impact to Budget Billing, if applicable to your account.

7. What happens at the end of the program term?

At the end of the term, if the program is not renewed, all accounts served by mc2 will be returned to ComEd service.

8. Is there an early termination fee?

No. There is no cost to terminate. However, you will be obligated to pay for services rendered under the contract until your service is terminated.

9. What is the ComEd rate?

The ComEd “non-summer” rate is comprised of electricity supply and transmission services. In addition, the ComEd effective rate includes a Purchased Electricity Adjustment (PEA) that varies monthly. The same ComEd rate including the PEA charge or credit, will be charged to all participants in the Deer Park Community Aggregation, whether enrolled with mc² or whether receiving supply service via ComEd. To learn more about electric rates, visit pluginillinois.org, the site created by the Illinois Commerce Commission to inform ratepayers.

10. Where does green energy come from?

Wind generation sites are the primary source of renewable green energy in the State of Illinois, followed by solar, hydro, and methane gas from landfills.  Nuclear and natural gas are not considered renewable green resources for power generation.

11. If we consume Renewable “green” energy, will our homes be powered by the actual electricity that is generated by windmills, solar, hydro, etc.?

The power grid maintained by ComEd that serves your community cannot route specific power directly to your home. Those who purchase green power typically pay a premium to support green energy through the purchase of Renewable Energy Certificates (RECs). RECs subsidize the cost of those companies that actually generate the green/renewable power.

12. How can we be certain we are buying green / renewable power?

When a power supplier sells a “green energy” product in the marketplace, that supplier is required to purchase and retire RECs to support their green products. The supplier must document and report those transactions to State and Federal agencies. The EPA states that enables you to claim that the electricity you use came from a renewable resource with low or zero emissions.

13. Will I get two bills, one from ComEd and another from the new supplier?

No. ComEd will continue to bill you for electric supply, delivery and taxes.

14. Whom do I call if I have service problems?

Always call ComEd with reports of outages or downed power lines at 800-334-7661. For questions about your supply, you can call the customer service number for Constellation. This will be listed under “Electric Supply Services” on your ComEd bill.

15. I am enrolled in low-income assistance program. Will that be affected?

No. If you currently receive assistance via PIPP or LIHEAP, that status will not change and you can continue to get these benefits for your ComEd bill.

16. I’m on ComEd’s budget billing plan. Will that change? Can I still have my payment automatically deduced from my checking account as I do now?

Your participation in the budget billing plan won’t change. The way you pay your ComEd bill will not change.

17. Will someone come to my home or call to sign me up?

No. You need do nothing to automatically be enrolled in the program. If someone calls or visits your home claiming to be the Village’s power supplier you may file a complaint with the ICC at https://www.icc.illinois.gov/consumers